Contact information
OFFICIAL COMPANY INFORMATION
Fenyang Xinqinjing Communication Technology Co., Ltd.
Operating entity behind the Velisseay beauty cosmetics store.
CONTACT VELISSEAY
How May We Assist You?
Got inquiries about blush cosmetic items, product orders, shipment, returns, reimbursements, payments or data‑privacy requests? Our dedicated customer support team is ready to offer professional assistance for your beauty‑related concerns.
CUSTOMER SUPPORT
Sending email is our recommended channel for questions regarding blush products, orders and store‑wide matters.
Regarding Your Placed Orders
Kindly provide your order number as well as the checkout‑used email address while reaching out. This allows our staff to pull your order record quickly and deliver timely replies.
Defective, Damaged or Wrong Blush Deliveries
If you receive faulty, broken or mismatched blush cosmetics, please attach concise problem descriptions plus clear photos or video footage covering the blush product, outer package and shipping label where applicable.
Return Procedure Notice
Do not send back any cosmetic goods without prior notification. Our support group will assess your application and send you valid return guidance together with the designated return address for your blush order.
Inquiry Response Timeline
We strive to get back to all customer messages within 1‑2 business days. Cases that involve logistics carriers, payment processors, fund refunds or privacy compliance may need extended evaluation periods.
BUSINESS INFORMATION
Company:
Fenyang Xinqinjing Communication Technology Co., Ltd.
Brand: Velisseay
Email: service@velisseay.com