Contact us

We’re here to help and answer any questions you might have. Whether you need support with an order, have a question about our beauty and everyday care products, or simply want to share your experience with our products, we’d love to hear from you. Our team aims to respond as quickly as possible during business hours.

• Email: service@velisseay.com

• Phone: +852 2796 2668

• Company Name: Eternal Beauty Holdings Limited

• Company Address: 22/F, Enterprise Square Two, No. 3 Sheung Yuet Road, Kowloon Bay, Hong Kong

• Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)

If you’ve already placed an order, please include your order number in your message so we can assist you more efficiently.

Thank you for choosing velisseay. We look forward to connecting with you and helping you find your favorite pieces!